There are more companies selling ornamental fencing on the internet than ever before. Here are some tips to help you decide which online fence company to use when considering a fence purchase.
Things to look for:
1. Quality products at the best prices.
-Who is the manufacturer? How long have they been in business?
-Most aluminum fences come with a lifetime warranty but what good is the warranty if the manufacturer is no longer in business?
-Does the manufacturer offer a full range of fencing products?
-Can they make custom sizes?
-Cost is very important. Be careful of very low pricing. If one product is much less expensive than others there is most likely a reason. Be sure to ask.
2. Professional and Easy to Use Website
-You can usually assume that if the website is professionally done and easy to use that the company behind it operates in the same manner.
-There can be customer service issues that arise before and after the purchase and you want to be sure your questions can be answered efficiently and, of course, correctly.
-The site should always be up-to-date on pricing and easy to navigate.
3. Technical support and customer service just a phone call away
-If you have questions regarding a fence you have already received or just have questions about the product you are considering purchasing, it's important to be able to talk to someone when you call in.
It can be inconvenient and annoying if you have to send in an email or leave a message and wait for someone to call you back in 24 or 48 hours
4. Use a company that knows fence and has fence installation experience
-There are many companies on the web that sell fence as well as many other products. They simply purchase products in bulk and resell them.
When you purchase fencing from a company that knows the industry, you can be sure that you'll get a good quality product and that you will receive the right materials to install the job the first time. You'll also be able to feel confident that the information you receive from a sales associate will be accurate and helpful.
5. There should be easy to use and understand installation manuals for all products
-It is extremely important that you follow the installation manual when installing your fencing.
-It will ensure that your installation is a success and your new fence will accomplish the goal it was meant for. Another reason to follow the installation manual is that most manufacturer warranties are contingent upon proper installation technique.
6. There should be a fence warranty backed by the manufacturer
-You'll definitely want the warranty to be honored by the manufacturer, not the distributor. It also helps to find out how long the manufacturer has been in business.
-Make sure they'll still be around if there any issues.
With so many companies offering fencing on the internet, it can be difficult to know which one can provide you with the best product, price and service. Using these tips can, hopefully, make your choice a little easier. Contact Fence-Depot at 1-800-760-5170 with any questions.